Frequently Asked Questions
Q: The session has already started, can I still enroll my child?
A: Yes! Just click on the register tab and sign up. This sends us a notice and we can put your child on the roll right away. Or you can turn the registration form into the office of give directly to the instructor as soon as you can.
Q: Do you pro-rate?
A: Yes, if you’re child is starting late, you can divide the total cost by the number of classes and pay for the classes that they are actually taking.
Q: Will my child be behind if they miss the first class?
A: No. All of our classes are self-contained and students will bring home a new sculpture each week.
Q: Can you pick my child up from the CDC, ECC, Y, or other after-school care program?
A: Absolutely!! Just write a note on the bottom of the registration form with directions. (i.e.- “please get from Y in room 7” or “please return to ECC after class” etc.)
Q: Do you issue refunds?
A: While we don't do refunds, we will offer a credit, make up class or allow that amount be transferred to another sibling, friend or even talented pet.
Q: My child was sick. What's your policy?
A: We are happy to help them make up the class in one of the following ways:
- Have the instructor work with them towards the end of another class, or between steps of the current project so they go home with two sculpts
- Send them home with a packet of supplies and the plan so they can make it at home
- Attend a class from the next session, or pro-rate it off the next session
A: Yes! Just click on the register tab and sign up. This sends us a notice and we can put your child on the roll right away. Or you can turn the registration form into the office of give directly to the instructor as soon as you can.
Q: Do you pro-rate?
A: Yes, if you’re child is starting late, you can divide the total cost by the number of classes and pay for the classes that they are actually taking.
Q: Will my child be behind if they miss the first class?
A: No. All of our classes are self-contained and students will bring home a new sculpture each week.
Q: Can you pick my child up from the CDC, ECC, Y, or other after-school care program?
A: Absolutely!! Just write a note on the bottom of the registration form with directions. (i.e.- “please get from Y in room 7” or “please return to ECC after class” etc.)
Q: Do you issue refunds?
A: While we don't do refunds, we will offer a credit, make up class or allow that amount be transferred to another sibling, friend or even talented pet.
Q: My child was sick. What's your policy?
A: We are happy to help them make up the class in one of the following ways:
- Have the instructor work with them towards the end of another class, or between steps of the current project so they go home with two sculpts
- Send them home with a packet of supplies and the plan so they can make it at home
- Attend a class from the next session, or pro-rate it off the next session